OUR POLICIES

Cancellation
The client hereby authorizes Skyplus Limousines, to charge the credit card on file 100% for the reservation if it is not cancelled within 24 hours of the reservation date and time.  The customer may change or cancel a reservation 24 hours before the pickup date and time without penalty. If a flight is canceled and the customer no longer needs our service, no cancellation penalty applies. If the customer fails to provide notice of change or cancellation prior to the date of service, we will charge 100% of the balance due.

Waiting 
Airport Arrivals have a 45 mins wait time for domestic arrivals and a 60 mins wait time for international arrivals. Office, residential or hotel transfers have a 15 mins grace period. Thereafter a charge of $20 per 15 mins will be added to the reservation total.

Reservation
The client understands any changes to the reservation once agreed upon whether verbal or written may result in a price increase due to change in distance, waiting time, additional stops, tolls and state sales tax.

Smoking
We are a smoke free service.  Smoking is prohibited in our vehicles; a $250 cleaning fee will be imposed if smoking occurs.

Confirmation
Your credit card information is required to confirm your reservation, the credit card can be charged anytime prior to the date of service. The client must confirm their booking with a credit card 7 days before the pick up date. An unconfirmed reservation will not be guaranteed.

Liability
The client agrees that Skyplus Limousines​, shall not be held liable for any damages arising out of the inability to perform due to inclement weather, mechanical or electrical difficulties, delays due to traffic conditions, or any unforeseen events beyond reasonable control.

Damage
Skyplus Limousines, is not responsible for any damaged items or items left in our vehicles. We ask you to please check the vehicle before you exit.

Cleaning fee
The client will be held liable for any damages to the interior or exterior of the vehicle. In extreme cases a $250 cleaning fee will be levied.

No show
If the client fails to show up at the scheduled pick-up time and location for the arriving fight information you provided to us, you will be considered a “No Show” and billed the full amount for the reservation. If your plans or itinerary change please let us know 24 hours in advance, to avoid any confusion.